Refund Policy

 ALL SALES ARE FINAL as each order that is placed is custom made for every single customer after the order has been processed. Additionally, since we are offering intangible and irrevocable digital goods and services, all digital purchases are final and not refundable.

Refunds are only considered for physical products that arrive damaged. Beautiful Dawn LLC does not accept returns, replacements or refunds in the case where the customer has buyers remorse, or the address was entered incorrectly. 

Once you have clicked on the “complete order” button, unfortunately it is not possible to edit or cancel your order. However, if you need to change some parameters, like addresses, etc., please contact us as soon as possible. We are not bound to make such modifications to your order, but we will try our best to help you.

Beautiful Dawn LLC operates with Printful; a custom print on demand (POD) fulfillment service. It is the Customer’s responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. Unfortunately, in such case Printful will not make any refunds and will not resend the Product.

Damaged Items (PRINTFUL):

The last thing I want is for you to be stuck with a damaged item. If your order arrives to you damaged, please get in touch with us within 7 business days after delivery. 

Along with Printful we will review replacement/return requests only:

(a) if a product is damaged (Proof of damage is required, a photo will be requested of the damaged item and please send the photo to our email; contact@beautifuldawndesigns.net) If no photo is sent or you do not wish to send us a photo of the damaged item Printful and Beautiful Dawn LLC are unable to accept the return, issue a refund, or replace said item.

(b) there is a print error (Proof of print error is required, a photo will be requested of the print error and please send the photo to our email; contact@beautifuldawndesigns.net) If no photo is sent or you do not wish to send me a photo of the damaged item Printful and Beautiful Dawn LLC are unable to accept the return, issue a refund, or replace said item.

Photos are required for proof to make sure an item is damaged or has a print file error.

Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks (30 days) after the estimated delivery date. Claims deemed an error on Printful’s, or Beautiful Dawn LLC's fault are covered at our expense.

The return address is set by default to the Printful facility. Please use this address when returning your order. Beautiful Dawn LLC and Printful are not responsible for any wrong return address outcomes, and that may impact your return, refund, or replacement.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore Printful and Beautiful Dawn LLC reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Printful Shipping

Estimated shipping delivery times:

  • COVID-19 Shipping: 4-6 weeks (we are sorry for the inconvenience) 
  • Normal shipping USA: 3-12 business days
  • Normal shipping Canada: 5-15 business days

Your order will be sent out on average within 3 business days of ordering, you will a receive a confirmation email from me, as well as Printful.

Holiday Order Deadlines

https://www.printful.com/holiday-order-deadlines 

 Last Updated: 9/14/2021